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Updated: 47 min 30 sec ago

GroupWise Monitor without Tomcat

30 July 2010 - 10:01pm

Did you use the GroupWise Monitor on a Windows Workstation; do you miss the nice old features (like showing all logged on users)?

The old monitor is still there (http://localhost:8200 but pretty useless without any access control) so what you want to add is SSL and an authentication against your eDirectory. I am using SLES11 in this example.

1. Install the GroupWise Monitor Agent (the Monitor Application is NOT needed)
2. Make sure you have Apache installed.
3. Activate the Apache module “proxy_http“.

As the root user type: "a2enmod proxy_http“

Uncomment the "proxy-http” line in "etc/apache/sysconfig.d/loadmodule.conf"

I recommend creating a new vhost in "/etc/apache2/vhosts.d/” lets name it "gwm” listening on port 4433. So create a file "/etc/apache2/vhosts.d/gwm.conf” with the following lines:

<IfDefine SSL> <IfDefine !NOSSL> Listen *:4433 <VirtualHost *:4433> ServerName ThisNameShouldMatchTheNameInTheCertificate DocumentRoot "/srv/www/htdocs" ErrorLog /var/log/apache2/error_log TransferLog /var/log/apache2/access_log SSLEngine on SSLCipherSuite ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL SSLCertificateFile /etc/apache2/ssl.crt/mycert.pem SSLCertificateKeyFile /etc/apache2/ssl.key/mykey.key SSLCertificateChainFile /etc/apache2/ssl.crt/mychain.pem <Files ~ "\.(cgi|shtml|phtml|php3?)$"> SSLOptions +StdEnvVars </Files> <Directory "/srv/www/cgi-bin"> SSLOptions +StdEnvVars </Directory> CustomLog /var/log/apache2/ssl_request_log ssl_combined ProxyRequests Off <Location /> SSLRequireSSL AuthName "Enter Username and password" AuthType Basic AuthBasicProvider ldap AuthzLDAPAuthoritative On AuthLDAPURL ldaps://YourLDAPServer/YourSearchBase?cn?sub?(objectClass=person) AuthLDAPBindDN cn=MyLDAPReader,o=novell AuthLDAPBindPassword "LDapReaderPassword" Require ldap-attribute groupmembership=cn=groupwisemonitor,o=novell ProxyPass http://127.0.0.1:8200/ ProxyPassReverse http://127.0.0.1:8200/ </Location> </VirtualHost> </IfDefine> </IfDefine>


Some explanations:

ThisNameShouldMatchTheNameInTheCertificate: Replace with the name of your CN found in the certificate
mycert.pem, mykey.pem, mychain.pem: Your certificate, private key and your certificate chain. (this is optional and you could just delete the line)
YourLDAPServer: Hostname of your LDAP Server.
YourSearchBase: Your Searchbase (for example: "o=novell“)
MyLDAPReader, LdapReaderPassword: Username and password of a user object which is allowed to read group membership in your tree.
cn=groupwisemonitor,o=novell: The group which any user accessing the GWMonitor must be in.

4. Open port 4433 in the SuSE Firewall
5. Restart Apache "rcapache2 restart“

The URL of your GroupWise Monitor is now: https://yourhost:4433.
Have fun.

Categories: Blog View

iPad/iPhone integration with everything HelpDesk webinar

30 July 2010 - 7:48pm

GroupLink is proud to announce the latest release of everything HelpDesk, version 9.1, with a new iPad/iPhone specialized interface. To kick-off this latest release we will host a 45 minute webinar to present the latest features of this already powerful solution. The event will be:

Date: Thursday, August 12
Time: 11:00 am Eastern
Link to register: http://www.grouplink.net/redir.asp?id=2010081201

This latest release features some great new benefits including:

- Create the ultimate mobile tech with the new help desk iPad/iPhone specialized interface
- Increase efficiency through the new Ticket Search - report on custom fields!
- Save time through Mass Update of Tickets – change status, priority, estimated completion date, etc. to multiple tickets at once!
- Never miss a report when it is needed through the new Scheduled Reports! Customize and run reports automatically!
- Make the help desk even easier with the ability to Customize the Ticket Screen- any user can customize the ticket screen to their liking.

These features add to the already loved benefits of:

- Keep your end users informed with email updates of ticket submissions or status updates (via GroupWise, Exchange, SMTP)
- Ensure that your end users actually use the help desk with its easy to use end-user submission form.
- Simplify your help desk, by using it across multiple departments, which also decreases overall costs!
- Justify your purchase with the savings that will come by making your technicians more efficient.
- Be informed of the state of your organization through powerful reporting, see what tickets are being worked on, what issues you may have and where you can improve.
- Stay on top of your routine tasks and business processes with Ticket Templates
- Track your essential assets with ZENworks 10 integration or the built in eHD Asset Tracker

We hope to see you there!

Categories: Blog View

Cloud Archiving Market Update | July 2010 Issue

29 July 2010 - 10:09pm

With industry noise about email archiving, and hosted archiving in general, getting louder and louder, it can be difficult to find all the information you need to make a decision. To help you easily gather information, Sonian compiles relevant content together for you in the Cloud Archiving Monthly Market Update.

The Sonian Cloud Computing Market Update:
Categories: Blog View

Email Protection with Reload Pays Dividends for First National Bank

29 July 2010 - 7:02pm

Email is a primary form of communication for First National Bank. Since email interruption can wreak havoc on employee productivity and customer service, they took steps to prepare for an email disaster. And it paid off. When an air conditioning unit stopped working in one of the company’s server rooms, the temperature rose and the servers, including the email server, began to shut down. An employee restarted the email server before it had sufficiently cooled, and the result was a corrupted database. Over the next few hours, the company’s IT personnel tried, unsuccessfully, to repair the database. After that, the decision was made to switch over to the GWAVA Reload server. In 10 minutes, the email service was back up and running. A few days later, they began the pre-migration process. It went so smoothly that switching back to the primary server went undetected.

"Migrating from the backup server is usually the hardest part of the process. But with Reload, it almost seemed too easy,” says Christina Pedas, Sr. Network Engineer.

Email Accessibility is a Big Time Saver

First National Bank’s policy is to store emails for many years for its 2500 employees. And, at least once a week, they need to access an old email. With Reload, it’s easy to do. They just put GroupWise in restore mode, point to the backup and restore the email.

Before First National Bank chose Reload, they were backing up their emails using a tape backup. Initially, they were just looking for a replacement solution—only to be used in an extreme circumstance. But Reload provided much more. Using their old tape backup, it would take several days to recover a single email. Both Legal and Human Resources departments at the bank needed a faster and more frequent response, so the IT department turned to Reload. Now, not only does Reload securely store their email backups, but it lets First National Bank employees access those emails in minutes. They have come to rely on Reload on a day-to-day basis, rather than an emergency backup system only. Reload has significantly eased the burden on the company’s IT personnel, freeing up time for other projects.

Reload is the “security blanket” that First National Bank relies on to make sure their emails are both safe and accessible at a moment’s notice. Because of the ease of their previous Reload migration after the email server failure, First National Bank plans on making Reload a part of their next server migration.

“From a Legal and HR standpoint, Reload gives us great credibility. If someone needs something researched, we can provide the exact information quickly to verify precise dates and times. We can provide everything they ask for.” - Christina Pedas

For more information on Reload, go to www.gwava.com/reload.

Categories: Blog View

Do Personal Email Archives Amount to IT Malpractice?

29 July 2010 - 6:37pm

Personal Email Archives: Do They Amount To IT Malpractice?

With personal archiving, users are allowed to move data off the organization's production servers and storage to a system-defined location that may include the user's local machine. Trying to recover messages as part of an internal audit or litigation rapidly becomes a costly nightmare. All too often data simply cannot be found, or the organization runs the risk of losing critical information when PCs or laptops are refreshed.

Things to think about:

  • Can you defend the effectiveness of your legal hold process?
  • If personal archives are requested, do you have a process to enable production?
  • For every Send, there is a Receive & what might opposing counsel have that you are not aware of?
  • Are you capable of determining if you should settle before having invested too much time?
  • Does your current setup provide the tools for effective legal strategy planning?

Read the whole post or download a copy.

Categories: Blog View

Webinar: Learn about GWAVA 5 in less than 30 minutes

29 July 2010 - 6:31pm

GWAVA 5 now fully supports the Windows platform!

Join us on August 24, 2010 to learn about all of the new and exciting features available in GWAVA 5.

Product Manager, Taylor Cochrane, will present a live demo of the product. Taylor’s presentation will focus on several key features of the new GWAVA version 5:

  • Statistics Dashboard – get up-to-date information such as blocked and clean messages as well as current virus threats on the improved dashboard
  • TLS support - support for end-to-end encryption of transmitted messages
  • LDAP Support - configure GWAVA to leverage your existing LDAP server for authentication services

Date: August 26, 2010
Time: 3pm – 3:30pm EST
Presenter: Taylor Cochrane

Click here to sign up.

Categories: Blog View

Announcing GWAVACon 2011 North America

29 July 2010 - 6:17pm

GWAVACon is moving this year! On January 23-25, 2011, GWAVACon will be held in Torrance, California – close by the Los Angeles international airport and just a short drive to the beach. Make your plans to get some California sunshine next January and soak in the great information you can only get at GWAVACon! . Check www.gwavacon.com for registration and up-to-date information.

Categories: Blog View

Create an Appliance with SUSE Studio -- you could win $10,000

27 July 2010 - 9:41pm

They're looking for inventive minds to build the most innovative software appliances. Publish your unique appliance to the new SUSE® Gallery™ and enter into a contest to win $10,000!

The contest runs from July 27 - September 30, 2010, so brush off your mad skills and pop on over here for all the details.

It must not be too hard.... in the past year, more than 400,000 Linux appliances were built using SUSE Studio, with nearly 3 million downloads. SUSE Gallery is the place to strut your stuff and show off the appliances you have built with SUSE Studio. It also serves as a centralized online showcase where SUSE Studio users can browse and use both commercial and community-oriented appliances.

Good luck! Make Cool Solutions proud.

Categories: Blog View

GWAuditReport

23 July 2010 - 7:13pm
license:  Free

When you need to do an audit of your GroupWise system (for licensing true-up or otherwise), you would create a GWCheck Audit report:

Click to view.

which produces a resulting log file that's not very helpful because it is not in a format that you can import into a spreadsheet for reporting purposes.

I sure wish that GWCheck would give us a delimited output (or an option for it) so that we can have more flexibility to work with the data it produces! if you agree, feel free to submit an enhancement request here)

GWAuditReport is a utility, much like my GWAttachmentStats, that takes the GWCheck log file and turns it from this:

Click to view.

into a TAB-delimited file, that can then be brought into a spreadsheet, so it looks like this:

Click to view.

I can more easily identify outdated/unused and inactive mailboxes so that I can cleanup my system *BEFORE* submitting the audit to Novell. I saved over 10% in my GroupWise licensing costs by taking this proactive measure!

AttachmentSize GWAuditReport.zip519.07 KB
Categories: Blog View

Last Chance to Take GWAVA Survey - You Could Win

23 July 2010 - 6:25pm

GWAVA is on a continuous quest to meet your needs and listen to you, our customers. In our efforts to better serve you, we need your help. Please take the following survey and be entered to win a $150 Best Buy gift card.

Take the survey.

Thank you and good luck!

Categories: Blog View

GroupWise Migration from NetWare to OES2 SP2 with Transfer ID

23 July 2010 - 5:48pm

GroupWise 8 Data migration to OES2 Linux

Contents

Overview
Disk Settings (Cluster and Standalone)
Standalone Server GW Software Install
Standalone Server – First Copy with dbcopy
Standalone Server – Final Copy with dbcopy
Standalone Server – GW Agent Configuration for MTA/POA
Standalone Server – ConsoleOne Settings AFTER ID Transfer
Standalone Server – Final Items

Overview

This is the set of steps we did to migrate our GroupWise from NetWare to OES2 Linux, in conjunction with an ID transfer. It is not the only method to migrate GroupWise. Please note that our setup we used a DEDICATED volume of: GW to house the domain and post offices. We did not have other file services on that volume (ie, we did not mix user data with the GroupWise data). This only covers MTA/POA migrations. You may also wish to refer to Danita Zanre's migration/move guides at http://www.caledonia.net

Disk Settings (Cluster and Standalone)

This document may be broken into two sections: Standalone server and Cluster servers. The reason for this is that a cluster server does not require that the NSS Volume be migrated from NetWare to another Linux server. Rather, NCS migrations can simply mount the existing NSS Volume.

First, you will need to adjust some disk settings (if you have not already done so).

Edit the /etc/fstab file (you can use vi or gedit)

Find the line where it mounts the GW volume and add the word: noatime before the 0,0 like shown below:

Click to view.

Standalone Server GW Software Install

This assumes the OES2 Linux server is up and running and has not had an ID transfer done yet.

  1. Make sure that you do this install "off hours" or when nobody is using the OES2 server for file services. The GW 8.x install will restart ndsd (eDirectory) if using NSS and that will disrupt your NCP connections to the server. This is supposedly going to be fixed with GW 8.0.2.
  2. Copy the gw801_full_linux_en.tar.gz file to the GW volume on the OES2 server. You can map a drive if you wish. (or whatever the version of GW is that you are using. 8.0.1 HP1 has a different file name).
  3. At the OES2 server, using the GUI, open the gw801_full_linux_en.tar.gz file with File Roller and extract to the /media/nss/GW directory. (You can really put the software anywhere you want it to be).
  4. Rename the directory it creates to: gw80sp1
  5. Make sure that the GW volume is mounted with the LOOKUP NameSpace of Unix
  6. Open a terminal and type: cd /media/nss/GW/gw80sp1
  7. Then type: ./install
  8. Click to view.

    Click OK

Click to view.

Click Install Products

Click to view.

Click GroupWise Agents

Click to view.

Click Install Agents

Click to view.

Click OK

Click the back button (we will configure later)

Then click the Exit button

In the same terminal window, cd into the /admin directory

Click to view.

You'll see 4 RPM files there. (The versions may be different if you are using 8.0.1 HP1 codebase).

We need to install two of them.

First, install the dbcopy by typing:
rpm –Uvh novell-groupwise-dbcopy-8.0.1-88138.i586.rpm

Click to view.

We'll install the gwcheck later.

Type: mkdir /mnt/gw1

Standalone Server – First Copy with dbcopy

Make sure to do this while you're doing the initial data transfer. You can safely do this during the day while the system is up and running

Now type:
ncpmount –S server –A IP –U userid –P password /mnt/gw1

Where server = name of source netware server
Where IP = IP of the source NetWare server
Where userid = your userid in FQDN format like: .jsmith.nyc.us.abc
Where password = your password

Example:
ncpmount –S nwserver-1 –A 192.168.10.1 –U .jsmith.nyc.us.abc –P password /mnt/gw1

Now type:
cd /opt/novell/groupwise/agents/bin

Now type:
./dbcopy –m –p –f /mnt/gw1/GW/podirectory /media/nss/GW/podirectory

Where podirectory is the name of the post office directory.

Example:
./dbcopy –m –p –f /mnt/gw1/GW/po2 /media/nss/GW/po2

There's space in front of the /mnt and /media words.

Don't forget the –m –p –f switches or bad things will happen and you'll waste a lot of time.

Standalone Server – Final Copy with dbcopy

Make sure you do this while you're doing the final data copy with the MigGUI. Make sure to do this BEFORE the ID TRANSFER, but AFTER the "shutdown time" (ie, you want to do this final copy after you shutdown the groupwise agents on the final day).

On the day of the final Data Transfer:

  1. Shutdown the MTA and POA on the source NetWare server. This will prevent any changes to the data while we copy the databases over one final time
  2. At the OES2 server, BEFORE the ID Transfer, open a terminal and cd into the /opt/novell/groupwise/agents/bin directory so that you can run the dbopy a final time

We're going to do two passes with dbcopy. A final one for the Domain (we did not do an initial pass before), and a second one for the final pass of the PO.

Domain first:

(this also assumes that you have an ncpmount to the Source NetWare server)

./dbcopy –m –d /mnt/gw1/GW/domain /media/nss/GW/domain

For example:

./dbcopy –m –d /mnt/gw1/GW/domain1 /media/nss/GW/domain1

The copy should go very quickly as we don't have hardly anything in our domain directories.

Post Office:

./dbcopy –m –p –s /mnt/gw1/GW/po2 /media/nss/GW/po2

That's it. You should be all done with the Data Transfer.

Standalone Server – GW Agent Configuration for MTA/POA

Now that you have your data, we need to verify a few things. You can do this before the ID Transfer.

At a terminal

cd /media/nss/GW/gw80sp1

Then type:
./install

Click to view.

Click OK

Click to view.

Click Install Products.

Click to view.

Click GroupWise Agents

Click to view.

Click Configure Agents

Click to view.

Click Next

Click to view.

Accept the terms and click Next

Click to view.

Click Add

Click to view.

Keep everything lower case. The Exception is that the volume name CAN be upper case (and it will always be upper case). Use the browse button to avoid typos.

Click OK

Do this for each agent that's on the server (in the case of TEST01, I have one domain and two PO to configure)

Click to view.

Click OK

Click to view.

Click OK

Click to view.

Now click Next

Click to view.

Make sure to have the "launch agents on system startup" checked (it is by default) and then click Exit. This actually creates the necessary startup files for Linux to start GroupWise as a daemon.

You may need to edit the startup files for the MTA for any custom switches/settings you had on NetWare. In our case, we need to edit the startup files for the MTA to increase the # of tcpinbound connections.

cd /opt/novell/groupwise/agents/share

You'll see the .mta and .poa startup files

Edit the .mta file (you can use vi or gedit)

Make sure you have the line:
--tcpinbound 80

in the file. Then save it.

Click to view.

cd to the:
/opt/novell/groupwise/agents/bin directory

Click to view.

Use the following syntax:
./gwpoa -show -home /path -noconfig

That's TWO dashes in front of show, home, and noconfig

For this example:
./gwpoa -show -home /media/nss/GW/training/testpo –noconfig

Click to view.

If things are okay, you should see this:

Click to view.

Do not load more than one agent at a time in this state (we loaded it with NO configuration).

This is ONLY to verify functionality at this point. We still have more work to do.

Exit the groupwise client and then exit the PO by clicking File -> Exit

Very that the MTA loads by using:
./gwmta -show -home /path

Where /path = the path of the domain (ie: /media/nss/GW/traindom)

Click to view.

File -> Exit

Standalone Server – ConsoleOne Settings AFTER ID Transfer

Now we have to use ConsoleOne to adjust everything (the paths and things)

This next part you have to do AFTER the ID Transfer.

Fire up ConsoleOne (I'm assuming Windows workstation here, vs. on the Linux server itself) from the laptop:

Right-click the domain object of the server you migrated and select Properties

Click to view.

Use the browse button to select the path so that it shows lower case. Technically this part here is just used by ConsoleOne.

Do the same for the Post Office (NOT the POA):

Click to view.

Again, browse the path.

More importantly is on the MTA and POA objects.

Click the View in ConsoleOne to look at MTA and find the MTA for the domain you migrated and click properties for it.

Click to view.

For the platform select Linux

Click GroupWise -> Log Settings

Click to view.

Change the path to be relative and with the slashes being the other direction. For example, the above setting would be:
/media/nss/GW/training/traindom/logs

Do the same for the Message Logging section underneath GroupWise tab.

For the POA, make sure you select the PO first in ConsoleOne (the one that you migrated) and THEN access the POA (if you don't, you won't be able to change the platform):

Click to view.

Again, change to Linux.

Then under GroupWise tab, change the Log Settings:

Click to view.

After you change these settings, we'll load the agents once more.

From a terminal type:
cd /opt/novell/groupwise/agents/bin

then type:
./gwmta -show @traindom.mta

Make sure it launches, wait a few minute and make sure it has domains that are open. You can keep it up and running for the time being.

Functional MTA screen:

Click to view.

If all goes well, then you will need to rebuild the Post Office via ConsoleOne for the database to take the new changes you made in page 26.

Using ConsoleOne, right-click the Domain you migrated and select: Connect

I will use the TEST site migration as an example:

Click to view.

Note I have a little "connector" icon next to REG40

Click to view.

Now, right-click the PO object and select GroupWise Utilities -> System Maintenance

Click to view.

Click to view.

Select Rebuild Database and click Run

Click to view.

Normally to ensure that things are rebuilt, I will rebuild to a temp directory like: c:\temp

Then click OK

Click to view.

If you're doing this locally it should be quick. About 2 minutes. If not, it can take a while.

There's about 11,000 records or so. (obviously this depends upon your system. I would not recommend doing this across a WAN link as it will take forever in a large system).

When it's done:

Click to view.

Click OK.

Then click Close.

At this point, I map a drive to the OES2 server's GW volume.

RENAME the wphost.db file in the post office directory (again, example of TEST):
\GW\po1\wphost.db

Rename it to .old

Then CUT and PASTE the one from your c:\temp directory to that directory on the OES2 server.

Once you have rebuilt the post office databases, you can now try to load them.

Open yet another Terminal and cd into the /opt/novell/groupwise/agents/bin directory and type:
./gwpoa –show @testpo.poa

Wait for it to load. If all is well it will stay loaded. Verify connectivity with a client PC.

Functional POA screen:

Click to view.

(Ignore the fact that it shows GroupWise 7.0.3 That's just an admin field we forgot to change).

Now exit all the agents.

Lastly, there's a bug and so I suggest ALWAYS doing this:

Open a terminal and type:

chkconfig grpwise off
chkconfig grpwise on

Lastly, unload (File -> Exit) both the MTA and POA.

Once they're unloaded type this from a terminal to verify they load once more:
rcgrpwise start

You will NOT see an agent window. To verify they are running:
rcgrpwise status

Click to view.

You want to see green items saying running (of if not using Putty you want to see the word: running)

Then type:
rcgrpwise stop

Edit the post office startup file (ie: po1.poa) Go to the end of the file and add a line that says simply:

--nodca

That's a "dash" "dash" nodca
(this turns off the document conversion agent).

Reboot the server (you can do this when you do the final reboot to verify DHCP and iPrint and all that) and you should be able to connect to groupwise.

Biggest change will be that you CANNOT have the agents auto-start AND get a GUI screen for the agents like what is shown above. You will have to use the GroupWise HTTP interface if you wish to look at the agent status.

Standalone Server – Final Items
  • Edit the setup.cfg file in the new SDD that you created and turn off the auto-client updating
  • Adjust the SDD directory if necessary in ConsoleOne so that the POA on Linux points to the appropriate SDD directory to use.
  • Adjust NDS/eDir sync for the MTA

To adjust the NDS Synchronization, do this:

Launch ConsoleOne -> GroupWise System Operations -> eDir User Synchronization

Click to view.

Click to view.

Find the Domain that you just migrated and click Configure Agents

Click to view.

Now, scroll through the list to find the MTA of the domain you just migrated and click Set Up eDirectory Access.

Click to view.

In our case, we have two LDAP servers already defined in GroupWise.
Click the Set Preferred button so that LDAP1 is the "preferred" server. (Change this for your own environment).

Click the browse icon button for the LDAP user name. This is the userid that you want the MTA to login to eDirectory (via LDAP) to do the sync. I would suggest creating a dedicated LDAP account for this purpose for auditing and security reasons (don't choose the admin user).

It will change this into an LDAP format with commas automatically.

Then click the Set Password button (this does not actually CHANGE the password, it's just so you can enter what the password CURRENTLY is).

Click to view.

Click Set Password

For the LDAP Group browse button, you will choose the appropriate eDirectory LDAP GroupWise object that belongs to the LDAP server(s) you have already defined in GroupWise.

Click OK

Now click OK again.

Click OK again (it will keep taking you "up" one level).

Click OK again.

AttachmentSize GroupWise_8_Data_Migration_and_Install_to_OES2.doc954 KB
Categories: Blog View

GroupWise 8 Best Practices

23 July 2010 - 5:46pm

Many moons ago we created a GroupWise 6 Best Practices Guide, which comprised of a couple of TIDs and covered a lot of the questions that GroupWise administrators had about the best ways to deploy GroupWise. It still gets used today, though it is very much out of date. Technology has moved on immensely, as has the product. Today we support many more platforms, there are different components and different ways to configure the system.

As our customers move from NetWare to Linux they have questions about the best way to deploy GroupWise in the new environment. As they move from GroupWise 7 to GroupWise 8 they have questions about the best way to perform the migration. As is the always the case for the GroupWise community there are already lots of great resources out there, like Danita’s book or the Open Horizons magazine, but we have recently also created a revised GroupWise 8 Best Practices Wiki.

The guide has been created by some of our community’s leading experts, who made the huge sacrifice of locking themselves away in a Scottish Castle, with a free bar, for a long weekend. Joking aside, they ploughed through huge amounts of content and have hopefully answered a lot of the questions that you may have. As the guide is in Wiki format other community members have already been contributing the content and you, as other experts in the field, are also able to contribute. Ideally I would love to get a number of real world configurations that you have had success with listed in the Wiki so that others can learn from this.

So please take a look, and let us know what you think.

Categories: Blog View

Client Success: First Response Finance uses M+Archive to simplify GroupWise management and address compliance risks proactively

23 July 2010 - 5:45pm

UK-Based First Response Finance Uses M+Archive to Simplify GroupWise Management and Address Compliance Risks Proactively

M+Archive enabled First Response Finance to deploy a suitable email retention policy, eliminate the risks of lost messages, and have a robust search engine for discovery requests in place.

Critical Requirements met:

  • Centralized email archiving to meet compliance mandates
  • Ability to restore lost / deleted emails quickly and effortlessly
  • Simplified overall email lifecycle management

Neil Raspison, IT Service Analyst at First Response: "I would recommend Messaging Architects-UK to any company that has a need for email security and archiving solutions. The support we have received to date has been prompt and professional and we have an excellent overall relationship."

Get all the details >

Categories: Blog View

Messaging Architects Webinar: Reduce the Cost and Complexity of Email Storage

23 July 2010 - 5:38pm

On July 28, Greg Smith will talk about the challenges of email storage optimization and some of the innovative options you have to tackle this pesky issue. He will share real-life stories from the trenches, the problems clients like you face with dealing with storage bloat and why he recommends M+SecureStore to solve them.

Date: Wed, July 28, 2010
Time: 3:00pm EDT

Register now >

If you've been wondering what Greg has been up to lately, you can read all about it.

Categories: Blog View

What do you think about this country/language selector?

23 July 2010 - 5:28pm

The web team at Novell is tweaking the way people choose the language they want to read the website in. (Of course, this doesn't affect this communities section, which is only provided in English. But it does affect a lot of the marketing pages on novell.com. )

We'd like your feedback, especially if you like to read the rest of Novell.com in a language other than English. Take a look at this design, and let us know what you think by posting comments.

Thanks for your input!

View design here.

Categories: Blog View

Nordic Expressions About Installing and Deploying Novell Teaming

20 July 2010 - 6:29pm

Open Horizons published an article by Diethmar Rimser about installing and implementing Novell Teaming 2.0. You may find this article insightful and helpful if you are working with an older version of Novell Teaming.

To read Teaming - Installation and Deployment, Nordic Impressions and other articles published by Open Horizons about Novell Teaming, go here.

-Teaming Library

Categories: Blog View

GroupWise Resource Archive - July 2010

20 July 2010 - 8:01am

The latest update, July 2010, of the GroupWise Resource Archive is available from:

http://www.advansyscorp.com/atg-groupwise-resource...

If you find this resource useful, feel free to let us know.

The Advansys Archive To Go Team

Categories: Blog View

Integrating Text Messaging into your Open Records Policy

19 July 2010 - 11:47pm

If you’re banning your employees from using text messages, you may be sending a message to the public that you have something to hide. Plus, if someone does send a text message, you are risking non-compliance with transparency laws, the FOIA and ORA.

According to a ruling by the US Supreme Court on June 17, 2010, text messages made by a public employee, even for personal use, are subject to open records requests.
Are you able to quickly retrieve text message data for open records request? If not, join GWAVA, industry experts and peers in a panel discussion about this challenging topic.

Join GWAVA, RIM, Verizon, government experts in compliance and your peers in this informative panel discussion on secure archiving and retrieval of text messages. Learn how other organizations like yours are finding ways to archive text messages on a limited budget, keep them secure and still be able to quickly locate them for open records requests.

This free text archiving event for government will be held in New York and Washington, DC.

August 17, New York City - Courtyard Marriott Times Square
August 18, Washington, DC - Crystal City Marriott at Reagan National Airport

Go here to register.

Categories: Blog View

Messaging Architects Provides the Tools for Successful Email Risk Management at Formel D

16 July 2010 - 6:27pm

Leading German service provider, Formel D, makes full use of Messaging Architects' M+Guardian, M+Archive and M+SecureStore to improve GroupWise performance, simplify email management, and streamline storage.

Thomas Strecker, Formel D's Head of IT shares his success ->

Categories: Blog View

Email Acceptable Use and Retention Policies - Keep it Simple

16 July 2010 - 6:22pm

Recently, a Client asked Messaging Architects for advice on consolidating their email infrastructure by moving servers and domains in 10+ countries to a single location in one country. The stakeholders wanted to understand what shifts a move like this would cause to their regulatory obligations and deployment options they had in this context.

CEO Pierre Chamberland offered an Email Risk Management framework addressing the two crucial contexts of such a project: storage structure and discovery. Here's his advice ->

Categories: Blog View



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